Jongliapp believes gaming should always be a source of entertainment. Our responsible gaming initiatives help you play within healthy limits — because your well-being is our greatest reward.
Responsible gaming means enjoying online gaming in a controlled and mindful way. At jongliapp, we always want our members to play for fun — not to create financial stress, mental anxiety, or family problems.
Gaming can be an enjoyable activity when kept within limits. For some people, however, it can gradually develop into an addiction. jongliapp takes this risk seriously and has put strong protective measures in place.
The heart of responsible gaming is simple — you control the game; the game does not control you. Stay aware during every session: how long you've been playing, how much BDT you've spent, and how much gaming is affecting your daily life.
Play for fun, not in hopes of winning. See gaming as a leisure activity — not a way to invest or make money.
Dedicated tools to keep your gaming experience safe
Set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and a 24-hour waiting period applies before it can be increased.
Set a maximum duration for each gaming session. When time is up, jongliapp will automatically alert you and suggest taking a break.
Take a temporary break of anywhere from 24 hours to 30 days. During this period, you won't be able to log in to your account — giving you a genuine rest.
You can opt for long-term self-exclusion at any time — 6 months, 1 year, or permanently. Step away from jongliapp completely on your own terms.
At regular intervals, a pop-up will notify you how long you've been playing and how much BDT you've spent.
Once you reach a set loss amount, your account is automatically locked. This protects you from chasing losses in the heat of the moment.
Gaming addiction doesn't happen overnight. It gradually takes up more and more of your life. Watch out for the signs below and seek help if they sound familiar:
Exceeding your budget: You're spending more than your pre-set budget, and you keep telling yourself 'just a little more.'
Chasing losses: You're placing larger bets out of frustration or anxiety after a loss, trying to win back what you've lost.
Hiding gaming from family and friends: You are hiding your gaming activity from family or people close to you.
Neglecting daily responsibilities: You are prioritising gaming over work, studies, or family responsibilities.
Gambling with borrowed money: You are borrowing money or dipping into your savings to fund gaming.
Restlessness when unable to play: When you're not gaming, you feel irritable, anxious, or restless.
If you notice any of these signs in yourself, contact jongliapp support immediately. Asking for help takes courage.
Ask yourself the questions below. Answering honestly will help you understand how healthy your gaming habits really are:
Do you often play longer than you originally planned?
Is gaming having a negative impact on your work, family, or social life?
Do you place larger bets trying to win back money you've lost?
Have you tried to stop gaming but couldn't?
Have you lied to family or friends about your gaming?
Have you continued gaming despite financial difficulties?
If you answered "yes" to two or more questions, please reach out to our support team. We're here to help, not to judge.
Tips from the jongliapp expert team
Set a budget in advance: Set a spending limit before each session and stick to it.
Respect your time limits: Time your sessions. Use a timer and take regular breaks.
Stop when you're down: Don't try to immediately recover losses after a losing streak. Take a break.
Only spend money you can afford: Never use money set aside for essential expenses on gaming.
Don't play under the influence: Being under the influence impairs your ability to make sound decisions.
Treat it as entertainment: Don't think of gaming as a source of income. It is a form of entertainment — treat it as a leisure expense.
Make time for family and friends: Gaming should never take precedence over family or social responsibilities.
Take breaks: Take at least a 15-minute break every hour. Get up, walk around, and drink some water.
Use limits: Make active use of jongliapp's deposit and session limit tools.
Don't hesitate to ask for help: For any concerns, reach out to jongliapp support or seek professional assistance.
A simple guide to using jongliapp's safety tools
After logging in, go to "My Account" → "Responsible Gaming".
Deposit limit, session time, loss limit, or self-exclusion — choose whichever option suits your needs.
Set your preferred amount or time limit and confirm.
Decreasing limits takes effect immediately. Increasing them is subject to a 24-hour delay.
Our support team can also set limits on your behalf. Just ask via Live Chat — no questions will be asked.
Jongliapp has always believed that responsible gaming is more than a policy — it is a culture embedded at every level of the platform. From our technology to our customer service, member protection is the top priority at every touchpoint.
We strictly enforce an 18+ policy. Age verification is mandatory at registration, and identity checks may be carried out at any time. Protecting minors from gaming is one of jongliapp's highest responsibilities.
Jongliapp's system actively monitors gaming patterns. If unusual or concerning behaviour is detected, our responsible gaming team reaches out directly to the member and offers support.
We believe gaming addiction is a health issue — not a personal failure. That is why seeking support at jongliapp is handled in a completely confidential and non-judgmental environment.
Straight answers to the most frequently asked questions
We are committed to keeping your gaming experience at jongliapp fun and safe at all times. Join us today and become part of a culture built on playing responsibly.