Jongliapp Terms & Conditions – Complete terms for membership and use of services

1. Introduction & General Terms

These terms and conditions govern the use of the jongliapp platform (www.jongliapp.onl) and all associated services. By creating an account, logging in, or using any service on jongliapp, you are deemed to have read and accepted these terms.

Jongliapp is an online gaming platform offering slots, Live Casino, Sports Betting, fish games, bingo, and more. jongliapp is committed to maintaining a fair, transparent, and safe gaming environment at all times.

Jongliapp reserves the right to amend or update these terms at any time. Any changes will be announced on the site, and the date of the latest update will be noted at the top of this page. We recommend reviewing this page regularly.

2. Eligibility & Age Requirements

To become a member and use services on jongliapp, the following conditions must be met:

• You must be at least 18 years must be.
• You must not reside in a jurisdiction where online gaming is fully prohibited.
• You must manage your account independently on your own behalf — not on behalf of another person or as an agent.
• Each person may register one account only. Creating multiple accounts for the same individual is strictly prohibited.

All information provided at registration must be accurate and up to date. As part of the identity verification process, jongliapp may request any government-issued ID or relevant supporting documents.

3. Account Registration & Management

When registering on jongliapp, you must provide your correct full name, date of birth, phone number, and email address. This information is used for identity verification and withdrawal processing.

• Keep your account password strictly confidential. Do not share it with anyone.
• Report any suspicious activity on your account to the jongliapp support team immediately.
• Jongliapp is not liable for any losses resulting from unauthorized access to your account.
• If members of the same household operate separate accounts from the same device or network, jongliapp must be informed.
• Transferring, selling, or leasing your account to a third party is strictly prohibited.

4. Deposits & Withdrawals

Deposits and withdrawals on jongliapp are handled through a fully secure and transparent process. Mobile banking, bank transfer, and other approved payment methods are accepted.

• The payment method used for deposits must be registered in your name.
• Deposits from third-party accounts are not accepted.
• Identity verification (KYC) must be completed before a withdrawal can be made.
• Minimum withdrawal amounts and processing times may vary depending on the payment method.
• Jongliapp may request additional verification for suspicious transactions and reserves the right to place those transactions on hold if necessary.
• No interest or profit is added to account balances.

5. Bonuses & Promotions

Jongliapp offers a range of bonuses and promotional offers. Each offer has its own terms, which are detailed on the relevant offer page.

• Wagering requirement: To withdraw a bonus, you are generally required to wager a specified multiple of the bonus amount. This requirement is stated separately for each offer.
• Validity: Every bonus has a set expiry period. Any unused bonus will be cancelled once that period ends.
• Game restrictions: Some bonuses are only valid for use on specific games.
• Attempting to use the same offer more than once may result in account suspension.
• If evidence of bonus system abuse is found, jongliapp reserves the right to void the bonus and any associated winnings.
• Jongliapp reserves the right to modify, suspend, or cancel any promotion at any time.

6. Gaming Rules

All games on jongliapp are powered by internationally certified RNG (Random Number Generator) technology, independently audited by third parties.

• If a game session is interrupted due to a technical fault, jongliapp will resolve the issue based on the last verified game result.
• If a disconnection occurs due to network issues, bets placed during that round will generally remain valid.
• In the event of any dispute over a game result, jongliapp's server logs will serve as the final authority.
• Jongliapp reserves the right to void winnings obtained through game bugs or software errors.
• If a match in Sports Betting is abandoned or postponed, the applicable rules for the affected bets will be followed.

7. Prohibited Activities

The following activities are strictly prohibited on jongliapp:

• Operating multiple accounts for the same individual
• Any form of cheating, hacking, or software exploitation
• Money laundering or any illegal financial activity
• Playing games using bots, scripts, or any automated software
• Any attempt to manipulate game outcomes
• Defrauding or harassing other members
• Transacting via a third-party payment account

8. Security & Privacy

Jongliapp treats the protection of your personal data as a top priority. All data is secured using 256-bit SSL encryption.

• Your personal information is never sold to third parties.
• Information may be shared with relevant authorities for legal purposes or fraud investigations.
• For more details, visit our Privacy Policy Read.
• Enabling two-factor authentication (2FA) on your account is strongly recommended.

9. Responsible Gaming

Jongliapp believes gaming should always be about entertainment — never a source of stress or financial hardship. To support this, we provide a number of protective measures:

• Deposit limit: You can set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Timer: Set time limits for your gaming sessions.
• Cooling-off period: Temporarily suspend your account for a set period whenever needed.
• Self-Exclusion: The option to fully exclude yourself from the platform at any time.

If you notice any signs of gaming addiction, please contact our Responsible Gaming Visit the page and contact our support team for assistance.

10. Account Closure & Suspension

You may close your jongliapp account at any time. Any valid balance remaining at the time of the closure request may be withdrawn in accordance with our terms.

Jongliapp also reserves the right to suspend or close an account under the following circumstances:

• Serious Breach of Terms
• Failure to cooperate with the identity verification process
• Suspicion of fraud or deception
• Evidence of operating multiple accounts
• Direction from legal or regulatory authorities

If you wish to appeal an account closure decision, you may submit a request to our support team.

11. Changes to Terms

Jongliapp reserves the right to revise these terms at any time. Members will be notified of significant changes via email or on-site notification.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. Please review this page regularly.

12. Contact

If you have any questions or concerns about these terms, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali-language support is available directly on the platform
• Office hours: 7 days a week, 24 hours a day